If the NAT type is not open, you will need to open some ports with your internet provider. Settings > Network Settings > NAT type => It should be open. to check for the NAT type you can follow the steps below: I would like you to check your NAT type if open because that could sometimes interfere. After 2 to 3 minutes, re-plug them back again, then restart your console.Īnother thing you should check is your NAT type. It would definitely help if you could restart the internet router while the console is restarting.Īfter going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. If the issue persists, please follow the next troubleshooting steps: Go into your network settings and run the multiplayer test and detailed network statistics test. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then, go ahead and preform a power cycle to your Xbox.
This will reset the Internet and re-establish the security protocols.
With multiplayer issues like these, there could be many factors that could cause the packet loss issue so it's best to start with basic troubleshooting and work our way up trying different things to start ruling out some factors and narrow it down to the root cause.įirst go ahead and unplug your router and modem for about 5 minutes to power cycle them. Thank you for reaching out to us here on the forums regarding this situation. Hello ResulTümen! I hope that you are doing well!
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